Integration in the provision of services with government agencies and institutions
Dubai, United Arab Emirates, 14th October 2018: The Rental Disputes Centre (RDC), the judicial arm of Dubai Land Department (DLD), signed two memorandums of understanding (MoUs) as part of its participation at GITEX Technology Week (GITEX) 2018 under the slogan ‘Self-litigation Simulates Artificial Intelligence (AI).’ The Centre believes that its presence in the leading local and regional technical event is an ideal opportunity to interact with visitors to highlight the most prominent new technologies unveiled during the exhibition.
HE Sultan Butti bin Mejren, Director General of DLD, signed the two MoUs with HE Hesham Al Qassim, CEO of wasl Asset Management Group, and with Arif Mubarak, CEO of Dubai Asset Management.
HE Sultan Butti bin Mejren said: “We are pleased with RDC’s rapid development that contributes to consolidating Dubai’s secure and stable real estate environment for all parties in the market. Signing the two MoUs represents the confidence of our real estate companies in RDC and the role it plays in finding solutions to disputes between landlords and tenants, and providing fair and transparent provisions in a timely manner to save customer time, effort, and money. RDC was able to prove its position as a reliable partner, especially as its continuous efforts in developing work mechanisms affirms its important role in enhancing the investment horizon of the Emirate.”
HE Judge Abdulqader Mousa, Director of RDC, commented: “We welcome our new partners and seek to implement our vision of being the international benchmark in resolving real estate disputes by creating a smart, innovative, fast, and accurate judicial system to support sustainability.”
Mousa added: “Since our inception, we have focused on the speed and accuracy of judicial procedures, and we found that technical applications and reliance on latest technologies will take us to higher places. For this reason, we are constantly unveiling smart solutions that are being adopted by all companies and customers.”
HE Hesham Al Qassim praised DLD’s efforts in supporting the real estate market, noting the strong relations that have been established between the two parties over the past years. He added: "The new MoU strengthens our bilateral relations with DLD. We are working with DLD and RDC to learn about the latest regulations and legislations related to the management of land and real estate dealers, and to provide them with services quickly and easily. We are happy to share our expertise in the field with them and to contribute to the study of market conditions so that we can work together to translate the vision of our wise leadership, to delight customers and provide them with efficient and facilitated services.”
Arif Mubarak said: “Dubai Asset Management is committed to providing a seamless rental experience across all touchpoints of the customer journey. As we routinely engage with our residents to gain an understanding of their dynamic needs, RDC can benefit from our insights. Likewise, we can leverage its considerable expertise in integrating innovation and smart services to ensure the delivery of innovative, prompt, and convenient services to our customers. Overall, the agreement is a win-win for each entity and positively contributes to the maturity of Dubai’s rental residential sector.”
The MoUs reflect the policies of Dubai’s wise leadership and the directives of its leaders to constantly develop the Emirate’s real estate sector with fruitful cooperation between the private and public sectors.
RDC’s judges and employees were present at its platform (S1-A2) at the Sheikh Saeed Hall, and provided comprehensive explanations of the Centre’s initiatives, responded to visitors' queries, and provided real estate consultancies to all visitors.
Source: Dubai Land Department