Socially Distant. Digitally Present.
Customer Alert: Payment frauds are on a rise. If you receive an email mentioning about change in our company’s bank account and asking you to make payments to a new bank account, be aware that it is almost certainly a fraud. Always verify such request by contacting us directly, before taking any action.
In case you have received any such fraudulent email, please report to us immediately on www.trustline.ae.
Stay alert, stay safe.
As per the directives of the relevant authorities, we have closed our offices until further notice. However rest assured we remain operational.
For any leasing inquiry, we will be accessible through our Mobile App, WhatsApp Chatbot, and email to and from our leasing agents.
For any renewal inquiry, we remain operational however without the physical presence of an office – you can renew your tenancy contract through our Mobile App.
For any maintenance or other urgent queries, please feel free to reach us on Mobile App, WhatsApp Chatbot, or email customercare@dubairesidential.ae
We are sending frequent email communications to all residents with COVID-19 updates as they occur – if you are not receiving these – please send an email to marketing@dubaiam.ae with the subject “Add to Mailing List”.
Stay safe, and stay at home.